Company · Who we are

To be the largest communications company in the Americas.

Not just words on a wall: it's what orders our work queue. Our own infrastructure, regional presence and pricing that doesn't punish growth — so that a company sending ten thousand messages a month operates at the same level as one sending ten million.

6
channels in the same integration, all in production
Brazil
company, contract, data and billing
99.9%
contractual API availability
2027
target of operating in eight countries
Why we exist

Good communication used to be a privilege of those with an engineering team.

Companies with volume negotiated pricing, integrated directly with Meta and built their own dashboard. Companies without paid more for less, across three different vendors. That's where the decision came from — to build the platform the second group was missing, without charging them for the first group's bill.

Pricing that doesn't punish growth

The monthly fee tracks the measured volume: if the month is smaller, the invoice drops on its own. No minimum commitment and no termination fee.

One integration, not six

The same payload, the same authentication and the same status webhook across every channel. Switching channels means changing one field.

No black box

Statement by channel, campaign and API key, with the cost showing up at send time — not thirty days later, rounded off.

Support from the people who build it

Technical team in Portuguese, with no middle layer. A hard ticket lands with someone who works on the platform.

Trajectory

One channel at a time, always in production.

No channel landed on the site before running with a real customer. The order was driven by what our customers' operations asked for — not by what looked good in a deck.

Our public commitment
No channel lands on the site before running with a real customer in production.
List price published in the contract, with no hidden markup on top of the provider.
Incident communicated with scope and containment, within the deadline defined in the contract.
Certification announced only once it exists: anything in progress shows up as in progress.
2024first step
WhatsApp, email and SMS in production

The platform was born solving the basics well: official number, approved template, authenticated email and SMS with a route separated by purpose.

2025platform
AI agent, automations and prepaid wallet

Support turned into an inbox with queues and SLAs, AI began answering from the customer's own knowledge base, and billing turned into a wallet with a statement by channel.

2026now
Push, Instagram and branded RCS

Six channels on the same API, e-commerce connectors, outbound webhooks and a full back office. It's where we are today.

2027next
Voice and local numbers in eight countries

Regional operation with billing in local currency, keeping the same API contract for those already integrated.

How we work

Four rules we don't negotiate.

They show up in the contract, in the pricing and in the way support answers. If at any point you catch us breaking one of them, call it out — that's how the standard holds.

See how we charge
01
Production before promises

A feature is only announced when some customer already depends on it. The roadmap isn't a showcase.

02
The data belongs to the customer

Exportable at any time, deletable on request, never used to train a model or resold.

03
Migration without hostages

Whoever comes in can leave. No termination fee, no minimum volume clause, no technical lock-in.

04
Saying no when it's no

If your case doesn't get solved well here, we say so in the sales conversation instead of selling the wrong contract.

The company

Details of who signs the contract.

Brazilian company, active company ID, contract in Portuguese and billing in Brazilian real. When your legal team asks, this is what they'll find.

Legal nameCCX Digital Solutions LTDA
Company ID (CNPJ)24.329.191/0001-06
ProductCCX Messages · CPaaS platform
HeadquartersBrazil · support in Portuguese
ContractSaaS in Portuguese, billing in Brazilian real
Who does it

A small, technical team, with no middle layer between the customer and whoever writes the code. When you open a hard ticket, the person who answers is someone who works on the platform.

Platform engineeringAPI, queues, channel provider integration and the infrastructure that can't go down.
Product and designDashboard, inbox and the flow decisions that make the customer's team work faster.
Technical supportOn-call in Portuguese, with access to the code and the logs — not to a response script.
Sales and onboardingDiagnostic, cost estimate and migration support through the first send.
We're hiring

Platform engineering, technical support and sales. If you like systems that can't go down, send us your track record.

Start today with R$ 50 in test credit.

Sandbox wallet released when you create the account, a WhatsApp test number and guided onboarding. No card, no contract.

Book a demoCreate free accountSales reply within 2 business hours
CCX
Brazilian CPaaS platform. WhatsApp, email, SMS, RCS, push and Instagram in a single integration.
All systems operational
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