Great customer messaging shouldn't be a privilege.
Companies with volume negotiated with Meta, integrated directly and built their own dashboards. Everyone else paid more for less, across three vendors. CCX Messages is the platform the second group was missing.
Business Partner
MessagesOne platform for the whole conversation.
WhatsApp, Instagram, SMS, RCS, email and push in a single integration, with each customer's history in one place.
Built for businesses that sell through conversation.
The shop that answers WhatsApp late into the evening, the factory that takes orders by message, the service business that confirms appointments by phone. People without a team to maintain integrations, who shouldn't need one.
Rules we don't bend.
They apply to the product, the pricing and this website. If you ever catch us breaking one, call us on it.
Production before promises
A feature only goes on the website once it's live. Anything still being built isn't shown as ready.
Published numbers are measured numbers
The figures on this site come from our production data, with the period and source next to them. Certifications only appear here once they exist.
The data belongs to the customer
Export it whenever you want. We don't use your content to train AI models and we don't sell contact lists.
You can always leave
No lock-in and no termination fee: 30 days' notice ends the contract, and you export everything before you go.
Saying no when it's no
If your use case isn't a good fit, we say so on the sales call instead of selling you the wrong contract.
Who signs the contract.
A Brazilian company. This is what your legal team will find.
Where is CCX based?
In São Paulo, Brazil. We operate remotely: there's no front desk for visits, so we talk in writing or on a scheduled video call.
Is CCX an official Meta partner?
Yes. CCX is a Meta Business Partner and uses the official WhatsApp and Instagram APIs, with no phone in the middle.
Is the data hosted in Brazil?
In São Paulo: application, database, files and backups. The exceptions are delivery through Meta, push notifications, AI inference, which runs in the United States, and the domains' DNS and the website proxy, on Cloudflare. The full list is in the Trust Center.
Who helps me after I sign up?
The CCX team, over WhatsApp and email, on business days from 9 am to 6 pm Brasília time.
Does CCX have ISO 27001 or SOC 2?
Not yet. Today we have neither ISO 27001 nor a SOC 2 report; the goals, with dates, are in the Trust Center.
Let's talk about your operation.
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