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Appointment reminders that say only what's needed.

A utility template reminds the patient with buttons to confirm or reschedule, the answer reaches your scheduling system, and anything clinical goes to a person. The message carries the time and the place; the details stay in your patient portal.

Confirm with one tapData stored in São PauloNo per-seat fees

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Sample conversation. Fictional data.

Four moments around an appointment.

Each one runs on something the product does today: a journey, the inbox, email and the AI agent.

Appointment in 48 hWhatsApp with buttons

A reminder before the visit

Your scheduling system posts the event through the API, and the journey sends a utility template with Confirm and Reschedule.

Patient doesn't replyA backup reminder

No answer

A condition waits for a reply as long as you set. With a reply, a signed webhook sends it to your system; without one, a backup reminder goes out by email.

Instructions neededEmail with the details

Preparing for the visit

Fasting, documents and directions go by email from your own domain, where more text fits, and the patient's questions come back to the team in the chat.

Your system releases themA notice, not the result

Results are ready

The template says the results are in your patient portal. The clinical content stays behind your login.

A reminder that waits for the answer.

Each patient gets a run of their own. Whoever answers goes to your system; whoever doesn't gets one backup reminder, and the front desk sees every reschedule in the inbox.

The backup branch is one you add in the builder. Outside Brazil it goes by email; SMS reaches Brazilian numbers only, on request.

See how journeys work
Drawing of the path, from the journey to the inbox, with fictional data.

The channels a clinic needs.

WhatsApp carries the reminder and the answer. The others cover patients WhatsApp doesn't reach, and the AI answers the practical questions.

WhatsAppmain

Reminders with Confirm and Reschedule buttons, and rescheduling in the chat with your front desk.

Explore WhatsApp
SMSsupport

Short reminders for patients without WhatsApp. Brazilian numbers; other countries on request.

Explore SMS
Emailsupport

Preparation instructions and documents from your own domain, where more text fits.

Explore Email
AI agentlayer

Answers address, opening hours and preparation from your knowledge base. Topics you list go to a person.

Explore AI agent

Patient data handled with care.

What the platform does on its side, and what a good setup leaves out of the message.

Data stored in São PauloConversations and backups stay in São Paulo, Brazil, encrypted in transit and at rest. The declared exceptions, like AI processing and delivery by Meta, are listed in the Trust Center.
Topics that go to a personList the subjects the AI must not handle, like symptoms or results, and it hands the conversation over with the history.
Access by roleEach person on the team sees only what their role allows, and admin actions are logged with author and time.
A message that doesn't over-shareYou write the templates: keep the procedure and the result out of the message, and point the patient to your portal for the details.
Visit the Trust Center

What one appointment costs in messages.

You pay the monthly plan and each message at its published price. Waits, conditions and webhooks cost nothing, and your whole team is included.

WhatsApp · utilityUS$0.0270
WhatsApp · serviceUS$0.0270
SMSBrazilian numbers, on request
EmailUS$0.40 per 1,000
AI · knowledge-base replyUS$0.05
Plansfrom US$39/mo
SeatsNo charge

International price list in US dollars. WhatsApp prices are for messages to the United Kingdom; each destination country has its own price.

One appointment, every messageMessages to the United Kingdom
Reminder · WhatsApp utilityUS$0.0270
The front desk's answer · WhatsApp serviceUS$0.0270
Preparation · emailUS$0.0004
Condition and webhook to your systemNo charge
This runUS$0.0544
An estimate at current prices. The monthly plan is billed on top, and seats are free.

What clinics ask before they start

Still unsure? Talk to the team that runs the platform.

Is it safe to send health information by WhatsApp?

Keep clinical details out of the message: say the results are ready and point to your portal. On our side, data is encrypted in transit and at rest and stored in São Paulo, with the exceptions listed in the Trust Center.

Does the AI give medical advice?

No. It answers from your knowledge base, like address, opening hours and preparation, and the topics you list go straight to a person. The AI is processed in the United States by sub-processors listed in the Trust Center.

Can patients confirm with one tap?

Yes. The reminder can carry Confirm and Reschedule buttons, and the answer reaches your scheduling system through the signed webhook.

Who on my team sees the conversations?

Each person sees what their role allows. There are nine roles, from owner to read-only, and the organization can turn on two-step verification for every member.

Is there a connector for my scheduling system?

There's no ready-made connector. Your system posts events through the API and receives the answers through signed webhooks.

How much does it cost?

The monthly plan, from US$39, plus each message at its published price. A reminder is a utility template. No per-seat fees.

Send tomorrow's reminders from one place.

Sign up through the site and get a US$5 test credit.