Manufacturing, streaming, a tech product and an impact program. Very different operations that landed here for the same reason: messages scattered across several tools and support with no history. See what changed in each one.
A label and sticker factory that sells to other businesses: every order starts with a question about material, run size and lead time. The commercial team handled everything on WhatsApp across separate devices — when someone was out, the conversation stopped with them.
“The customer no longer talks to a specific salesperson: they talk to the company. And the AI handles the three questions that showed up in every conversation.”
The vocabulary changes, the volume changes. The diagnosis doesn't: fragmented messaging, opaque cost and support with no memory — and that's why the way out looks similar across all four.
One vendor per channel, each with its own invoice, its own report and its own webhook format. Nobody can answer how much it cost to talk to a customer.
One contract, one API and one statement. The channel field picks the route; the rest of the payload is identical across the six channels.
An end-of-month invoice with a round number and no trail: which campaign spent what, which cadence, which channel. The math only closes on trust.
Prepaid wallet with a statement broken down by channel, campaign and API key. The cost shows up at send time, not thirty days later.
The customer tells their story again to every agent, because each channel lives in a different tool and no conversation follows them.
History belongs to the contact, not the channel. Whoever answers sees everything that's already been said, on any channel, with notes and documents attached.
We run in parallel with your current provider, mirror templates and webhooks, route part of the traffic to compare and only then flip the rest. On the operations above, without a single outage window.
API docs →We inventory the channels, volumes, templates and webhooks in use today on your current provider.
Templates recreated, numbers connected and webhooks pointing to both sides, without shutting anything down.
A slice of the volume starts going out through us and you compare delivery, cost and latency side by side.
With the numbers validated, the rest of the traffic migrates. The old provider stays live as a backup for as long as you want.
If your operation sends messages at volume and needs to know what happened to each one, the shape is the same — only the content changes.
Enrollment, tuition notices and announcements to guardians.
Due-date notices, claims and renewals with confirmation.
OTP on a priority route, transaction alerts and collections.
Viewing scheduling, offers and rent collection.
Meter reading notices, bills and scheduled outages.
Booking confirmations, check-in and flight changes.
Plan renewals, scheduled classes and reactivating inactive members.
Work orders, approved quotes and pickup.
Enrollment, tuition notices and announcements to guardians.
Due-date notices, claims and renewals with confirmation.
OTP on a priority route, transaction alerts and collections.
Viewing scheduling, offers and rent collection.
Meter reading notices, bills and scheduled outages.
Booking confirmations, check-in and flight changes.
Plan renewals, scheduled classes and reactivating inactive members.
Work orders, approved quotes and pickup.
Want to talk to one of our customers? We can introduce you .
Sandbox wallet released when you create the account, a WhatsApp test number and guided onboarding. No card, no contract.
