Customers · Case studies

Who's already operating with us.

Manufacturing, streaming, a tech product and an impact program. Very different operations that landed here for the same reason: messages scattered across several tools and support with no history. See what changed in each one.

See pricing
6
channels available in the same integration
3 to 10
days to migrate, with the old provider still live
0
outage windows across the migrations above
R$ 0
per agent — we don't charge per seat
Print industry · B2B

Quoting stopped depending on who was on shift.

A label and sticker factory that sells to other businesses: every order starts with a question about material, run size and lead time. The commercial team handled everything on WhatsApp across separate devices — when someone was out, the conversation stopped with them.

WhatsApp BusinessAI agentInbox with queuesB2B

The customer no longer talks to a specific salesperson: they talk to the company. And the AI handles the three questions that showed up in every conversation.

EACommercial TeamEtiquetas e Adesivos
1
official number in place of five cell phones
3
standard questions answered by AI before a human
24h
window managed by the platform
0
conversations lost because no one was on shift
Before
Five cell phones with personal WhatsApp: the customer talked to a specific person and, when they were out, started from scratch.
Repeat questions about material, weight and lead time ate most of the commercial team's time.
No consolidated history: a repeat order meant hunting for an old conversation on whoever's phone had answered it.
After
One official number, several peopleEveryone works out of the same inbox, with queues by topic — quoting, production and post-sales — and the history belongs to the customer, not to the phone.
AI agent on triageMaterial, minimum run and standard lead time are answered from the factory's own knowledge base; the rest goes to a human with the case already summarized.
The 24h window under controlThe platform blocks free text outside the window and suggests the right template, so no one gets caught out by Meta at the end of the day.
History by customerA repeat order shows up with what was bought before, internal notes and files attached to the contact record.
The pattern that keeps showing up

Different sectors, three of the same pains.

The vocabulary changes, the volume changes. The diagnosis doesn't: fragmented messaging, opaque cost and support with no memory — and that's why the way out looks similar across all four.

Fragmented messaging

One vendor per channel, each with its own invoice, its own report and its own webhook format. Nobody can answer how much it cost to talk to a customer.

How it's solved

One contract, one API and one statement. The channel field picks the route; the rest of the payload is identical across the six channels.

Opaque cost

An end-of-month invoice with a round number and no trail: which campaign spent what, which cadence, which channel. The math only closes on trust.

How it's solved

Prepaid wallet with a statement broken down by channel, campaign and API key. The cost shows up at send time, not thirty days later.

Support with no memory

The customer tells their story again to every agent, because each channel lives in a different tool and no conversation follows them.

How it's solved

History belongs to the contact, not the channel. Whoever answers sees everything that's already been said, on any channel, with notes and documents attached.

Migration

Nobody switches provider in the dark.

We run in parallel with your current provider, mirror templates and webhooks, route part of the traffic to compare and only then flip the rest. On the operations above, without a single outage window.

API docs
day 1
Mapping

We inventory the channels, volumes, templates and webhooks in use today on your current provider.

days 2-4
Mirroring

Templates recreated, numbers connected and webhooks pointing to both sides, without shutting anything down.

days 5-7
Traffic in parallel

A slice of the volume starts going out through us and you compare delivery, cost and latency side by side.

days 8-10
Cutover

With the numbers validated, the rest of the traffic migrates. The old provider stays live as a backup for as long as you want.

Other sectors

Where else this works.

If your operation sends messages at volume and needs to know what happened to each one, the shape is the same — only the content changes.

Education

Enrollment, tuition notices and announcements to guardians.

WhatsApp + email
Insurance

Due-date notices, claims and renewals with confirmation.

utility + OTP
Fintech

OTP on a priority route, transaction alerts and collections.

97% delivery
Real estate

Viewing scheduling, offers and rent collection.

flows + inbox
Utilities

Meter reading notices, bills and scheduled outages.

SMS at scale
Travel

Booking confirmations, check-in and flight changes.

branded RCS
Gyms

Plan renewals, scheduled classes and reactivating inactive members.

automations
Field service

Work orders, approved quotes and pickup.

own webhook
Education

Enrollment, tuition notices and announcements to guardians.

WhatsApp + email
Insurance

Due-date notices, claims and renewals with confirmation.

utility + OTP
Fintech

OTP on a priority route, transaction alerts and collections.

97% delivery
Real estate

Viewing scheduling, offers and rent collection.

flows + inbox
Utilities

Meter reading notices, bills and scheduled outages.

SMS at scale
Travel

Booking confirmations, check-in and flight changes.

branded RCS
Gyms

Plan renewals, scheduled classes and reactivating inactive members.

automations
Field service

Work orders, approved quotes and pickup.

own webhook
Frequently asked questions

What people ask when they see these cases.

Want to talk to one of our customers? We can introduce you .

Yes: Etiquetas e Adesivos, Rumo.tv, Core.IA and OZ.Earth are running on the platform today. If you want to verify, we'll introduce you to one of them so you can talk directly — without us in the room.

Start today with R$ 50 in test credit.

Sandbox wallet released when you create the account, a WhatsApp test number and guided onboarding. No card, no contract.

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