Changelog · what changed

Every change published, even the boring ones.

New features, fixes, API behavior changes, and deprecations. If something requires action from your team, it's flagged — and you're notified before, not after.

See the documentation
!Requires action from your team2 open
Aug 18New field in status webhooks

Allow additional fields in your parser before that date — strict schemas will reject channel_response.

Dec 19Removal of /v1/sms/send

Migrate to /v2/sms/messages. After the date, the old route responds 410 Gone.

Deprecations always come with 6 months of notice. Nothing is removed without a documented replacement.
9
releases published in the last 90 days
6 months
of minimum notice before any removal
2
changes that require action from your team
0
compatibility breaks without notice
Releases

Last 90 days.

July 20264 releases

The channel is out of restricted access and available for any organization. The connection uses Facebook Login with the instagram_manage_messages and pages_messaging permissions; the account must be Business or Creator, linked to a Page, and have messaging access enabled in the app.

Configurable ice breakers in the dashboard, up to four questions per account.
Comment-to-DM rules, with optional public reply on the post.
Human Agent tag extends the 24-hour window to seven days.
June 20263 releases
May 20262 releases
Compatibility

Your integration doesn't break on our deploy.

The promise is simple: a new field may appear, an existing field doesn't change meaning, and nothing is removed without six months of notice and a documented replacement.

See API versioning
A new field doesn't break anything

We add fields to the payload without touching the ones you already read. Your parser should tolerate unknown keys.

Meaning stays the same

An existing field never changes type or semantics. If behavior needs to change, we introduce a new field.

Six months of notice

Deprecations announced here and by email, with the removal date and a documented replacement from day one.

Real coexistence

Old and new routes run side by side through the whole period, with the same rate and the same support.

Downtime and incidents don't belong here: they live on the status page, with a post-mortem when it fits.See channel status

Start today with R$ 50 in test credit.

Sandbox wallet released when you create the account, a WhatsApp test number and guided onboarding. No card, no contract.

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