New features, improvements and fixes that are already live, with the date they shipped. Plans and intentions don't go here.
16 changes already live, newest first. None of them needs action from you.
Counted from the entries on this page. Pick a type to filter the list.
Newest first, with the day each change went live.
Dashboard access now lasts 15 minutes and renews itself while you work. Signing out or resetting your password ends the session in every tab right away, and no session lasts longer than 30 days.
See the Trust CenterThe list brings the three channels together with what's going out right now. The campaign detail counts the actual messages: delivered, read, replies and failures grouped by reason.
See WhatsAppA paused or cancelled WhatsApp campaign really holds the queue. SMS and email stop and resume without resending to anyone who already got the message.
See WhatsAppThe campaign pauses with the reason on screen and, after a top-up, Resume resends only the messages refused for lack of balance. Scheduled campaigns check the balance before they start.
See pricingThe SMS screen gained a tab with sends in progress, where each one came from and which ones got a reply.
See SMS & RCSThe home dashboard now shows message volume across every channel, broken down by channel.
See the inboxBefore resending a campaign's failures, the dashboard shows how many messages will go out and what they cost. Only what can be resent goes into the retry.
See WhatsAppIf Meta's signup window closes before you click Finish, the connected number is recovered when you open the Numbers screen.
See WhatsAppXLSX reports for conversations, contacts, campaigns and agent performance are stored in São Paulo and download from the Report ready notice.
See the inboxThe Replies figure on WhatsApp campaigns now counts who answered: anyone who quoted or reacted to the message, or wrote to the same number within 24 hours.
See WhatsAppCreate a send sequence as a draft, activate it, pause it and add contacts to it through the /v2/journeys routes.
See the APIIf the internal queue is unavailable, Meta's webhook now gets an error and Meta redelivers the event instead of it being lost.
See WhatsAppCharacters missing from GSM-7 are swapped for their plain equivalent before counting, charging and sending, when the whole message fits in GSM-7. Emoji still go as Unicode.
See SMS & RCSReplies to your SMS are available at GET /v2/sms/replies.
See the APIOver the limit, the API answers 429 RATE_LIMITED with a Retry-After header saying how long to wait.
See the APINotifications through APNs, FCM and Web Push in the same dashboard, charged per send.
See pushFeatures that already worked before August and still do.
A ccx_test_ key uses its own wallet, which never charges real money.
The URL is validated with a signed ping before saving, your custom headers are stored encrypted and the secret can be rotated.
The conversation gets the room; customer details open from the button in the header.
Aggressive promotional language, marketing without an opt-out button and text over Meta's limit show up before you submit.
Sign up through the site and get a US$5 test credit.
