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WhatsApp is the fastest way. If you'd rather write, the form below goes straight to the team for your topic.

Talk on WhatsApp Use the form

+55 11 98706-2501 · business days, 9 am to 6 pm Brasília time

9:41

CCX MessagesBusiness account

Hi! We use WhatsApp and Instagram at the store. Can we handle both in one place?10:12 AM

Yes! Both land in the same inbox, and there are no per-seat fees. Want me to show you how it looks?10:13 AM

Sure! Does tomorrow at 3 pm work?10:13 AM

Sample conversation

WhatsApp+55 11 98706-2501The fastest way to reach us Salescomercial@ccxmessages.comPlans, volume and rollout Customer supportsuporte@ccxmessages.comFor teams already on CCX Privacy and datadpo@ccxmessages.comPersonal data requests

We answer on business days, 9 am to 6 pm Brasília time.

Rather write?

Tell us what you need. Your message goes to the team for the topic you pick, and the reply arrives at the email you enter.

Maybe the answer is already here.

Much of what reaches us is answered on one of these pages.

PricingMonthly plans and per-message prices by channel.Open API documentationRoutes, webhooks and examples to integrate.Open Security and dataWhere data is hosted, how access is protected and what we don't have yet.Open

A Brazilian company, operating remotely.

CCX has no front desk for visits: we talk in writing or on a scheduled video call.

See the full company fact sheet

Legal name: CCX COMPANY INTERMEDIAÇÃO DE NEGÓCIOS LTDA
Tax ID (CNPJ): 69.602.757/0001-51
City: São Paulo, Brazil
Hours: Business days, 9 am–6 pm (Brasília)

Before you send a message

What are your hours?

Business days, 9 am to 6 pm Brasília time, over WhatsApp and email. Outside those hours, write anyway: your message is kept and we answer during business hours.

Can I try it before talking to anyone?

Yes. Create a free account through the site and get a US$5 test credit, added to your wallet after approval, when your company is created. If you'd like help connecting your first number, message us on WhatsApp.

Can I visit your office?

We operate remotely, so there's no front desk. We talk in writing or on a scheduled video call.

I'm already a customer. Where do I get help?

Email suporte@ccxmessages.com or message us on WhatsApp with your company name and what happened: channel, date and any error you saw.

How do I make a personal data request?

Email dpo@ccxmessages.com. If your data is on the platform because a client company sent it, we forward the request to that company, which decides as the data controller.

Say hi. We'll write back.

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