No form that goes nowhere.
Pick the subject and your message goes straight to whoever solves it — sales, engineering, legal or support. Every queue has its own reply time, and it's written right below.
Prefer to reply on WhatsApp? We're on the same number the platform uses as a channel — Monday to Friday, 9am to 6pm (BRT).
Message on WhatsAppEvery queue with its own time, written down before you ask.
These times apply to contact through the site. Customers on the Corporate plan get a dedicated WhatsApp channel and their own escalation path, defined in the contract.
Before you write, three shortcuts.
Much of what reaches us here has an immediate answer on one of these pages. If it doesn't solve it, the form is still up there.
Brazilian company, remote operation.
A Brazilian company, with support in Portuguese and contracts in reais. The operation is remote — we have no reception desk for visits, so contact is always in writing or on a scheduled call.
Sales and engineering: business days, 9am to 6pm (BRT). Production incident: 24/7.
Start today with R$ 50 in test credit.
Sandbox wallet released when you create the account, a WhatsApp test number and guided onboarding. No card, no contract.
