A label maker, a streaming platform, a tech company and an impact program. The numbers come from production data; the quotes, from the teams themselves.
Business PartnerNumbers measured in production
A Brazilian label and sticker maker that sells to other businesses. On CCX since August 2026, with WhatsApp, the AI agent and the sales team in one inbox.
“The customer no longer talks to a specific salesperson: they talk to the company. And the AI handles the three questions that showed up in every conversation.”
Production data from Aug 7 to Oct 5, 2026, with 2,321 overnight conversations. The p90 compares May to August 2026, on the previous tool, with the 30 days to Oct 5, 2026, on CCX.
A streaming platform. Subscribers' access codes go out by SMS OTP, connected to CCX over SMPP.
Two teams that stopped stitching tools together, in their own words.
A tech company that embeds communication into its own product and sends through the CCX API.
“We wanted to stop maintaining integrations and get back to writing product. The API delivered that: one contract, one webhook, and Meta stopped being our problem.”
An impact program that talks to a broad base of participants and partners, with announcements by email and relationships by WhatsApp.
“Bringing email and WhatsApp into the same record changed support: we stopped answering the same person in two different places, as if they were two cases.”
Want to hear it from a customer? We'll introduce you.
Yes. Etiquetas e Adesivos, Rumo.tv, Core.IA and OZ.Earth run on the platform today. If you want to verify, we'll introduce you to one of them so you can talk directly.
From the platform's production data, measured on Oct 5, 2026: response time, message delivery and carrier confirmation. Sales lift and team size are left out, because our data can't measure them.
It does. Up to 5,000 messages a month you're on the Essential plan, US$39 a month, and seats are free. No minimum allowance, no setup fee.
No. You can start with one channel, run in parallel with your current provider and move the rest once the numbers check out.
We do. A specialist walks you through turning on channels, your first automations and the traffic switchover.
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