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The pipeline moves with the conversation.

Sales pipelines with your own stages, right next to the inbox. Each deal shows the customer's last message and opens the conversation in one click, and any conversation becomes a deal in the stage you choose.

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Your stages and fieldsOpens the conversation in the inbox
B2B salesDrag to move
Drawing of a pipeline board. Fictional names and values.

Each stage sets its own pace.

Create as many sales pipelines as you need. Each stage has a default probability, a maximum time and the fields a deal must have before it can enter.

Pipeline stages
Stage settings

The first stage takes any deal, with no required field. Deals here count at a low probability in the weighted value.

B2B sales
New lead
Default probability
10%
Maximum time in the stage
3 days
Required to enter
Nothing required
Days in the stage5 days · max 3The card turns amber at 70% of the maximum time and red once it's reached.
Fictional settings.
Stage settings

To enter, the deal needs a company and a value. If someone tries to move it without them, the board asks for the fields first.

B2B sales
Qualified
Default probability
30%
Maximum time in the stage
5 days
Required to enter
Company, Value
Days in the stage5 days · max 5The card turns amber at 70% of the maximum time and red once it's reached.
Fictional settings.
Stage settings

A proposal needs an expected close date. After the maximum time, the card turns red on the board and on its record.

B2B sales
Proposal
Default probability
60%
Maximum time in the stage
7 days
Required to enter
Value, Expected close
Days in the stage5 days · max 7The card turns amber at 70% of the maximum time and red once it's reached.
Fictional settings.
Stage settings

The last stage before closing counts at a high probability. From here the deal closes as won, or as lost with a reason from your list.

B2B sales
Negotiation
Default probability
80%
Maximum time in the stage
10 days
Required to enter
Value, Expected close, Decision-maker
Days in the stage5 days · max 10The card turns amber at 70% of the maximum time and red once it's reached.
Fictional settings.

A board with total and weighted value.

Each column adds up its deals and their value weighted by the stage's probability. A card turns amber near the stage's maximum time and red once it's over.

  • Drag to move
  • Required fields per stage
  • Won or lost, with a reason
Value by stageSwitch between the full value and the weighted value.
Value shown
ValueWeighted by the stage's probability
Pipeline valueUS$34,550
Weighted pipelineUS$15,385
Pipeline value · US$15,385 weightedUS$34,550
Fictional values and stage probabilities.

The deal's record, with its whole history.

A stage stepper, the company and its contacts, files, and every move, note, call and meeting in order. One click opens the conversation in the inbox.

B2B sales · DealSilva Bakery, 4-store chain
Pipeline stages
Value
US$5,800
Expected close
Oct 30
Owner
Ana
Probability
60%
Contacts
  • Marcos SilvaDecision-maker
  • Juliana SilvaFinance
  • Mark as won or lost
  • Reopen a closed deal
  • Custom fields
History
  1. STAGEMoved to ProposalStage · Ana2 h ago
  2. NOTEThe owner wants all 4 stores on one contractNote · Anayesterday
  3. CALLCall with Marcos, 12 minCall · AnaOct 14
  4. PDFproposal-silva-v2.pdfFileOct 13
  5. EDITValue changed to US$5,800Field · AnaOct 12
Last message“Can we sign for all 4 stores?”Open the conversation in the inbox
Drawing of a deal record. Fictional data.

From the conversation to the pipeline.

Any inbox conversation becomes a deal in the pipeline and stage you choose. On the board, the deal shows the customer's last message and takes you back to the conversation.

A deal from the conversation

In the inbox, pick the pipeline and the stage, and the deal is created with that contact.

A warning before duplicating

When you create a deal, the CRM warns you if that company or contact already has an open deal in the pipeline.

One search for everything

The CRM search finds contacts, companies and deals, and each company has its own record and fields.

The month at the top of the board.

Above the columns, the board shows what's open, the weighted forecast for the month, what was won, the conversion rate and the average cycle.

OpenUS$229.5K12 deals
Forecast this monthUS$14.2Kvalue × probability, expected this month
Won this monthUS$212.4K18 deals
Conversion31%won among closed deals
Average cycle23 daysfrom creation to won, this month
How the forecast adds upOpen deals expected to close this month
DealValueProbabilityWeighted
Aurora HotelUS$9,60080%US$7,680
Silva BakeryUS$5,80080%US$4,640
Nord GymUS$3,20060%US$1,920
Forecast this monthUS$14,240
Fictional values.

Questions about the CRM

Still unsure? Talk to the team that runs the platform.

Which pipelines can I run?

Sales pipelines, as many as you need, each with its own stages, colors, probabilities and maximum times.

Can I turn a conversation into a deal?

Yes. From any inbox conversation you pick the pipeline and the stage, and the deal is created with the contact. On the board, the deal shows the customer's last message and opens the conversation in one click.

What does the board add up?

Each column shows how many deals it has, their total value and the value weighted by the stage's probability. Above the columns: what's open, the weighted forecast for the month, won this month, conversion and average cycle.

What happens when a deal stalls?

Each stage can have a maximum time. The card shows how many days it has spent in the stage, turns amber near the limit and red once it's over.

What can a deal hold?

Value, expected close date, probability, owner, tags, custom fields (text, number, money, date, list, multi-select, yes/no, person and link), a company with its contacts, and files.

How do I close a deal?

Mark it as won or lost. The loss reason comes from your own list and is required when you set one. A closed deal can be reopened.

Build your first pipeline today.

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