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Comparisons

A WhatsApp CRM where the whole team works without paying per person.

A per-user plan grows with your team, not with what you send. At CCX Messages the monthly fee follows the month's message volume, from US$39 to US$399, and agents, teams and queues are not part of the bill. Below, who charges per seat among the platforms CCX compares.

Why per-seat pricing hurts

It grows with the team, not the volume

Every new person is a license, even if the number of conversations stays the same.

Peaks become fixed costs

To handle a campaign or Black Friday, you add licenses that sit idle outside the peak.

Light users pay the same

The salesperson who answers two conversations a day costs the same license as someone who lives in the inbox.

Who charges per seat

The seats column of the platform guide, with the pricing model next to it. Each company's name links to the comparison, with the source.

PlatformSeatsHow it charges
360dialogNot applicable: plan per WhatsApp numberMonthly fee per number, plus the WhatsApp message
BirdShared inbox with no software chargeThe WhatsApp message plus its own fee per message sent
BlipNot publishedBlip Platform on request; Blip Go, a single monthly plan
CCX MessagesNo per-seat fee: unlimitedMonthly fee by message volume plus a per-message price, all included
GupshupNot applicable: self-service API, no subscriptionThe WhatsApp message plus its own fee per message, including inbound session messages
InfobipNot stated on the pricing pagePlatform fee, per-message processing and channel delivery
KommoYes: each person is a licenseLicense per user, per month
ManyChatPro with 2 inbox seatsPlan per active contact per month
OctadeskUnlimited users for messaging; helpdesk per userPlan by monthly bundle of DAUs, plus WhatsApp templates
RD Station ConversasUnlimited usersPlan by unique customers served per month, plus a WhatsApp credit wallet
respond.ioYes: the plan counts usersPlan by active contacts and users, plus the WhatsApp message at cost
TwilioNo seat on the API; the inbox, Flex, is contracted separatelyThe WhatsApp message plus its own fee per message sent and received
VonageNot applicable: API with no subscriptionThe WhatsApp message plus its own fee per delivered message
ZenviaPlan by user band, extra seats billed separatelySoftware plan, setup, channel bundle and Interactionz
See the full guide, with the source of each row

So how does CCX charge?

The monthly fee is set by the month's message volume, from US$39 to US$399, and each message goes out at the published price, all included. No setup fee and no lock-in.

See the price list
Essential
US$39/month · Up to 5,000 messages a month
Growth
US$99/month · 5,001 to 50,000 messages a month
Scale
US$199/month · 50,001 to 1,000,000 messages a month
Corporate
US$399/month · Over 1,000,000 messages a month

Questions about a CRM with no per-seat fee

Want the numbers for your volume? Talk to us and we'll run them with your figures.

Is there a WhatsApp CRM with no per-seat fee?

Yes. At CCX Messages the whole team works in the same inbox, with CRM and Contact 360, and the monthly fee follows message volume, not headcount. Among the platforms in this comparison, Bird also offers a shared inbox with no software charge, and RD Station Conversas and Octadesk have unlimited users but charge by customers served per month or by contacts with a conversation each day; Kommo, Zenvia and respond.io count users in the plan.

How many agents can I have at CCX?

As many as you need: agents, teams and queues have no per-person cost on any plan.

How does CCX charge, if not per seat?

By the month's message volume, from US$39 to US$399, plus the published price of each message, all included. If volume drops, next month's fee drops with it.

Is it the official WhatsApp API?

Yes. CCX Messages uses Meta's official Cloud API, with your company's official number.

Can I try it?

Yes. Sign up on the website to get US$5 in test credit, with no setup fee.

Put the whole team on WhatsApp.

Sign up through the site and get a US$5 test credit.