A Kommo alternative with no per-person license.
Kommo is a sales CRM with WhatsApp that charges per user: from US$25 to US$45 per person a month, on the minimum cycle. At CCX Messages the monthly fee follows the month's message volume, from US$39 to US$399, and the whole team works at no cost per person.
The short answer
The team grows, the bill doesn't
At Kommo each person is a license. At CCX, agents, teams and queues are not part of the bill: what changes the monthly fee is message volume.
Monthly, no lock-in
Kommo requires a 6-month minimum, in 6, 9, 12, or 24-month cycles. At CCX the plan is monthly, with no exit penalty.
More than a pipeline
Besides a CRM with a pipeline, CCX puts WhatsApp, Instagram, SMS, RCS and email in the same inbox, with journeys, campaigns and AI agents.
CCX Messages × Kommo, point by point
Sources, checked on October 16, 2026: kommo.com/buy/tariff
When Kommo makes sense
- Your focus is a sales CRM with a pipeline, and the team is small enough for per-user licenses to pay off.
- You already run sales in Kommo and want WhatsApp inside it.
When CCX makes sense
- You want the API, the inbox and the CRM in one account, with the whole team working at no cost per person.
- You want a published per-message price, all included, and a monthly fee that follows the month's volume.
- You want one REST API for every channel, with a public OpenAPI contract.
Other platforms, measured the same way
The guide compares them all side by side, with the source of every number.
See every platform side by sideCCX × Blip · CCX × ManyChat · CCX × Twilio · CCX × Zenvia · CCX × Infobip · CCX × Bird · CCX × Gupshup · CCX × 360dialog · CCX × respond.io · CCX × Vonage · CCX × RD Station Conversas · CCX × Octadesk
Questions about switching platforms
Want the numbers for your volume? Talk to us and we'll run them with your figures.
What is the best Kommo alternative for WhatsApp?
It depends on what weighs most on the bill. If the problem is paying a license per person, CCX Messages charges by the month's message volume, with unlimited agents and every band's price published. If all you need is the sales pipeline, Kommo itself does the job. The platform guide compares the other options, with sources.
How much does Kommo cost?
On its official page, read on Oct 16, 2026, Kommo charges US$25, US$35 or US$45 per user a month on the Base, Advanced and Pro plans, on the minimum cycle, with a 6-month minimum contract, in US dollars.
Does CCX charge per agent?
No. Agents, teams and queues have no per-person cost. The monthly fee runs from US$39 to US$399, set by the month's message volume, and each message goes out at the published price, all included.
Can I try CCX before switching?
Yes. Sign up on the website to get US$5 in test credit and connect your official WhatsApp number through Meta's sign-up flow, with no setup fee.
Do the math for the whole team.
Sign up through the site and get a US$5 test credit.